1. Introduction
This Privacy Policy explains what information VirtualDeskStudios (“we”, “us”, or “our”) collects through this website and how that information is handled. We believe in straightforward, honest communication, and this policy outlines our exact practices without boilerplate or misleading claims.
2. Information We Collect
We collect information strictly when you voluntarily submit our project inquiry form on the Contact page. The fields collected are:
- Name
- Contact email address or phone number
- Selected service
- Optional estimated budget
- Optional preferred contact method
- Project message or inquiry details
No Tracking or Cookies: This website does not use cookies, web beacons, tracking pixels, or third-party analytics scripts of any kind.
No Accounts or Payments: This website does not feature user registration, member logins, customer portals, or online payment processing.
3. How We Use Your Information
When you submit an inquiry through our contact form, the data is submitted through our transactional email delivery provider (Resend) and delivered directly to VirtualDeskStudios' business inbox at virtualdeskstudios@gmail.com.
The information is used solely for the purpose of reviewing and responding to your inquiry, discussing your project requirements, and communicating with you regarding our services.
The website itself does not store inquiry submissions in a dedicated website database, and we do not sell, rent, or share your contact information with third parties for marketing or promotional purposes.
4. Third-Party Services
Resend (Email Delivery)
We use Resend as our transactional email delivery provider to submit and route contact form inquiries to our business email (virtualdeskstudios@gmail.com). Resend may retain message content, delivery metadata, and related operational logs according to its own retention and security practices. For detailed information on provider data practices, see the Resend GDPR and Security Overview and the Resend Privacy Policy.
WhatsApp (Direct Messaging)
We offer a direct link to chat with us via WhatsApp. If you choose to contact us through WhatsApp, your communications are governed by WhatsApp's own terms and privacy policy, not by this website.
5. Data Retention
Website Database: The website itself does not store inquiry submissions in a dedicated website database.
Business Inbox Retention: Inquiries delivered to our business email (virtualdeskstudios@gmail.com) are managed under standard business email practices and are retained only as long as necessary to communicate with you, provide requested services, and maintain correspondence records.
Provider Retention: Because inquiries are submitted through Resend, message content, delivery metadata, and transmission logs may be retained on Resend's systems in accordance with Resend's data retention and security practices. For details on provider-level retention, see Resend GDPR compliance.
6. Your Rights & Contact
If you have questions about this policy, or if you wish to inquire about what contact details or correspondence we may have from a previous inquiry, please reach out to us directly at:
7. Changes to This Policy
We may revise this Privacy Policy periodically if our website features or third-party integrations change. The most current version will always be published on this page, with the “Last updated” date noted at the top.