AI Customer Support Chatbot
Designing and configuring a support-focused chatbot workflow with custom FAQ knowledge base, conversation guardrails, and human escalation.
WhatsApp Automation
In Sri Lanka and many global markets, WhatsApp is the fastest way customers place orders and ask questions. We build structured website-to-WhatsApp cart ordering flows (like our Galaxy Toy Store implementation) and configure organized WhatsApp Business reply templates or approved API workflows.
Scope Note:
Owner review required: this retained automation description includes website ordering flows. Website/app code changes are not offered; confirm the available WhatsApp Business configuration or workflow scope before quotation.
Delivery At a Glance
WhatsApp ordering links, structured message builders & business auto-flows.
Delivery Format
Website integration + WhatsApp Business workflow configuration
Keywords & Focus
whatsapp orderingwhatsapp business setupwhatsapp botclick to whatsapp flow
01 // Scope of Work
What This Service Covers
Typical work items included when delivering WhatsApp Automation for your project:
- Website-to-WhatsApp order or inquiry message builder integration
- WhatsApp Business profile, catalogue, and quick-reply template structuring
- Optional official WhatsApp Business API flow setup (subject to Meta approval)
02 // Deliverables
What You Receive
Tangible outputs handed over upon completion of the agreed scope:
- Integrated WhatsApp order/inquiry triggers on your website or landing page
- Standardized response templates for your sales/support team
03 // Ideal Fit
Who This Service Is Suitable For
Organizations and teams that benefit most from WhatsApp Automation:
- E-commerce and retail stores wanting customers to send pre-formatted cart orders via WhatsApp
- Service businesses needing structured inquiry links that pre-fill the service name
- Companies configuring WhatsApp Business quick replies, labels, and greeting messages
04 // Project Kickoff Checklist
What We Need From You to Begin
Having these inputs ready helps us scope and start your project smoothly:
- 01.Dedicated WhatsApp Business phone number and product/service list
Verified VDS Case Study Reference
View Full Portfolio →Related Studio Work in Production
Explore real VirtualDeskStudios client projects demonstrating related capabilities:
Step-by-Step Collaboration
How We Deliver WhatsApp Automation
01
Discuss
Submit your requirement via the Inquire button or WhatsApp. We review your goals, timeline, and confirm project scope.
02
Plan
We outline the agreed deliverables, required customer inputs, file formats, and milestone checkpoints in writing.
03
Create
Our studio executes the design, editing, or automation work with clear progress updates and structured review.
04
Deliver
Final verified deliverables, exports, or workflow documentation are handed over cleanly with documentation where applicable.
FAQ & Clarity
WhatsApp Automation — Frequently Asked Questions
Specific answers regarding whatsapp automation deliverables, inputs, and project scoping.
Never. We only use compliant website click-to-chat builders, native WhatsApp Business features, or official Meta-approved API providers.
Complementary Capabilities
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Business Workflow Automation
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AI & Automation • Everything Digital, One Studio.
Let's Discuss Your WhatsApp Automation Project
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